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Terms and Conditions SA-DISTRIBUTION-CIE-LTD

 

The online shop www.sa-distribution-cie.com offers for sale sporting goods, games, entertainment, and in a general case all types of products around the house, the automobile, fancy jewelery, clothing .

Legal notice:

This website www.sa-distribution-cie.com (the "Website") is published by SA-DISTRIBUTION-CIE-LTD, SA with a capital of HK $ 10,000.00, whose head office is LEVEL 12 ONE PEKING

1 PEKING ROAD TSIM TSUI SHA, KL, Certificate Number 67821184

 

As such, it has formally committed to respect the principles of consumer protection contained in the professional code of distance selling and the quality charter of distance selling.

Phone: + 852 35522934 (Service 25,27HK $ / min + price call)

To contact us by email: contact@sa-distribution-hk-cie.com.

 

01 - Preamble

These general conditions of sale (the "General Conditions") are concluded between SA-DISTRIBUTION-CIE-LTD and any non-commercial natural person ("You") wishing to make a purchase on the Website.

 

These General Conditions exclusively govern your relationship with SA-DISTRIBUTION-CIE-LTD.

SA-DISTRIBUTION-CIE-LTD reserves the right to modify the Terms and Conditions at any time. They will then be applicable as soon as they are posted online.

02 - Products

The products governed by these Terms and Conditions are those appearing on the Website and which are indicated as sold and shipped by SA-DISTRIBUTION-CIE-LTD (the "Products"). They are offered within the limits of available stocks.

The essential characteristics of the Products are described and presented as accurately as possible.

03 - Price

The prices of the Products are indicated in local currency requested by the buyer. They take into account any discounts applicable on the day of the order.

The prices of the Products are exclusive of delivery charges (postage, packing and preparation of the package according to the amounts in force). The amount of the delivery costs will be specified before validation of the order.

If one or more taxes or contributions, including environmental, were to be created or modified, up or down, this change may be reflected in the selling price of the Products on the Website.

The price can not be changed once your order has been validated. In case of price error (obviously low price compared to the actual value of the product), the validated order may be canceled by SA-DISTRIBUTION-CIE-LTD. This measure remains exceptional.

 

04 - Order

4.1 Prior identification

To place an order, You must identify yourself with your email address or your customer number, and your password. For any first order, You will need to create an account.

4.2 Registration and validation of the order

You have the only opportunity to place your order online via the online store.

Once your basket has been validated, You will have to choose the address and delivery method, and validate your payment method, this last stage formalizing the sales contract with SA-DISTRIBUTION-CIE-LTD.

Any order implies acceptance of prices and descriptions of products available for sale.

SA-DISTRIBUTION-CIE-LTD will acknowledge receipt of your order upon validation by sending you an email in which you will find a link to these Terms and Conditions.

In certain cases, notably for non-payment, wrong address or any other problem related to your account, SA-DISTRIBUTION-CIE-LTD reserves the right to block your order until the problem is solved.

In case of unavailability of a product ordered, you will be informed by email. The cancellation of the order for this Product and its possible refund (only the Products available at the time of the order can be subject to a levy, as opposed to Deferred Products), will then be made, the rest of the order remaining firm and definitive.

For any question relating to the follow-up of an order, You can consult your account on the Website or send an email to contact@sa-distribution-hk-cie.com.

05 - Terms of payment

You can pay for your order:

- By credit card: Carte Bleue, e-credit card, Visa, Mastercard, American Express card. Your account will be charged to the order (except payment 3X whose terms are detailed here). In case of Exhausted or unavailable Products, the amount of these Products will be refunded within 1 working days.

- with your PAYPAL account By choosing the payment via PayPal, You will be automatically directed to your PayPal account. Once the PayPal payment has been validated, you will be able to complete your order on the Website.

 

06 - Delivery

6.1. Delivery only in the country of origin of the passage of the order, no delivery on the islands.

6.1.1. For small products available

- Express delivery in your country generally between 3 to 6 working days except Saturday, Sunday and holidays from the validation of your order

- Carrier to choose in the proposals offered in the site when placing your order according to your country

 

6.1.2. - " Home delivery "

Home deliveries are made at the foot of your home off difficult access (barrier, dead end with impossibility to turn around ...) no delivery to the floor.

Thus, prior to your order, it is your responsibility to verify that the Products can be transported to your home.

Consequently, if there are one or more constraints related to premises or means of access to the place of delivery, you must contact the Customer Service of SA-DISTRIBUTION-CIE-LTD by email to inform it.

The impossibility of delivering the delivered Products to your home, in the absence of information on the need to use specific means of delivery, can not engage the responsibility of SA-DISTRIBUTION-CIE-LTD. In this case, you will have the possibility:

• To ask the carrier to take back the Product in application of your right of retraction.

In case of absence the delivery person may deposit the parcel in a relay shop, for the withdrawal of the order of Products, a valid ID will be required, as well as. Otherwise, the Products ordered can not be given to you. You will have to insure the loading of the Products in your vehicle as well as their transportation.

The Product will only be available in the Relay Store for fourteen (14) calendar days from the date of arrival.

 

6.2. Delivery in the Islands.

Please note that we do not ship on any islands.

 

07 - Return of Products

7.1. Exercise of the right of withdrawal

You have a right of withdrawal of sixteen (16) calendar days from the date of receipt or withdrawal of your entire order

During these delays, You will be able to return the undamaged Products, without having to justify reasons, nor to pay a penalty. In case of damaged Received Products, the procedure of Article 7.3 will apply.

All Products may be subject to withdrawal, except those excluded by the law of your country of the Consumer Code, for example Products that have been customized upon your request, Products having been unsealed and that can not be sent back for hygiene reasons (eg worn tights), audio or video recording products or unsealed computer software etc ...

Returned Products must be intact and complete and must not have been worn for extended periods.

Attention, to facilitate the good recovery of your mattress / box spring, the latter must be provided with its internal protective cover intact, neither hole, nor torn.

To exercise your right of withdrawal, You can use the standard withdrawal form to be completed here, or make any unambiguous statement indicating your intention to return the Product to SA-DISTRIBUTION-CIE-LTD including by declaring your return by making us send an e-mail to: contact@sa-distribution-hk-cie.com

SA-DISTRIBUTION-CIE-LTD will acknowledge receipt of your withdrawal, by email.

You must then return the Products to SA-DISTRIBUTION-CIE-LTD, no later than fourteen (14) days after your withdrawal, SA-DISTRIBUTION-CIE-LTD, will send you a return label by mail

- Return costs are your responsibility (with the exception of a defective Product upon receipt, or an error of SA-DISTRIBUTION-CIE-LTD when sending the Product).

For Large Products SA-DISTRIBUTION-CIE-LTD will organize their home takeover. 

SA-DISTRIBUTION-CIE-LTD undertakes to reimburse you all the sums paid upon receipt of the Product in its warehouses or upon receipt of proof of return of your package You sent us to the following address: contact @ sa-distribution-hk-cie.com, it usually takes between two (2) to three (3) weeks to return to the warehouses of SA-DISTRIBUTION-CIE-LTD.

SA-DISTRIBUTION-CIE-LTD will refund the Products returned to you, subject to compliance with the above conditions, as well as the standard delivery charges "go" of these if You return your entire order.

If You do not return your entire order and keep one or more Products ordered, the amount of delivery charges "go" will not be reimbursed by SA-DISTRIBUTION-CIE-LTD.

The refund will be made via the means of payment used during the returned order.

For example, if the order for Products has been set by:

- Carte Bleue, and that your Carte Bleue is still valid, the refund will be made on the account attached to this Carte Bleue.

- Paypal, and that the Paypal account is still active, the refund will be made on this Paypal account.

For any other means of payment or in case of failure or impossibility of previous refunds, the refund will be made by check letter sent to the billing address.

 

7.2. Special case of a non-conforming Product 

SA-DISTRIBUTION-CIE-LTD advises you to check the Product at the time of its delivery and in the event that the Delivered Product is non-compliant (Product error, Product defective, damaged or incomplete), to make reservations in writing at the latest within three (3) days of delivery to the carrier and / or SA-DISTRIBUTION-CIE-LTD.

 

In all cases, the provisions set out in article 8.1 on legal warranties will apply. Thus, the Product delivered nonconforming can be subject, initially, only a replacement or repair. However, if the new Product received does not suit you, You may exercise, if applicable, your right of withdrawal within the remaining time.

For Products reported non-compliant within three (3) days of delivery, SA-DISTRIBUTION-CIE-LTD nevertheless allows you to exercise your right of withdrawal and obtain reimbursement of the Product in accordance with the provisions of Article 7.1, without going through the repair or replacement, as provided by the legal guarantee of conformity.

 

08 - Guarantees

8.1. Legal guarantees

All Products for sale on the Website benefit from the legal guarantee of conformity of your country and the guarantee against latent defects allowing you to return the defective or non-compliant Products delivered.

You are informed that SA-DISTRIBUTION-CIE-LTD, whose head office is Level 12 one Peking - 1 Peking road Tsim Sha Tsui in Hong Kong is the guarantor of the conformity of the Products to the contract under these two guarantees legal.

You have a period of two years from the date of issue of the Product to act in accordance with the legal guarantee of conformity.

In this case, you will be able to choose between the repair or the replacement of the Product, subject to the anticipated cost conditions of the Consumer Code of your country.

It is reminded that the legal guarantee of conformity applies independently of the possible commercial guarantee which could be granted to you by the manufacturer or SA-DISTRIBUTION-CIE-LTD.

In addition, You may decide to implement the guarantee against hidden defects of the thing sold within the meaning of the articles of the Civil Code of your country. In this case, you can choose between the resolution of the sale or a reduction of the selling price

- The seller delivers a good that complies with the contract and responds to defects of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it has been charged to it by the contract or has been carried out under its responsibility.

- The property is in accordance with the contract:

1. If it is fit for the customary use of a similar good and, where applicable:

- if it corresponds to the description given by the seller and possesses the qualities that he has presented to the buyer in the form of a sample or a model;

- it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, including advertising or labeling;

2. Or if it has the characteristics defined by mutual agreement by the parties or is fit for any special purpose sought by the buyer, made known to the seller and that the latter has accepted.

- The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

- When the buyer asks the seller, during the course of the commercial guarantee which has been granted to him during the acquisition or the repair of a movable property, a restoration covered by the guarantee, any period of immobilization at least seven days is added to the duration of the warranty that remained to run. This period runs from the request for intervention of the buyer or the provision for repair of the property in question, if this provision is subsequent to the request for intervention. 

- The seller is bound by the guarantee for reasons of hidden defects of the thing sold which render it unfit for the use for which it is intended, or which diminish so much this use, that the buyer would not have acquired it, or would have given a lower price if he had known them. 

- The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

 

8.2. Commercial guarantees

8.2.1 Certain Products also benefit from a free commercial guarantee granted by SA-DISTRIBUTION-CIE-LTD, known as the "SA-DISTRIBUTION-CIE-LTD Guarantee", in addition to the legal guarantee, which will be subject to a written contract that will be given to you. This contract will specify the content, the implementation modalities, the duration and the territorial scope of the commercial guarantee granted.

It is reminded that the commercial guarantee does not deprive you of provisions relating to the guarantee of hidden defects or the legal guarantee of conformity, as mentioned in article 8.1 of the present General Conditions.

8.2.2 Some Products may also benefit from a commercial warranty called "Manufacturer Warranty" to which SA-DISTRIBUTION-CIE-LTD is not a party. SA-DISTRIBUTION-CIE-LTD can not therefore be held responsible in case of refusal of the manufacturer to apply its warranty.

The extent and duration of this warranty varies by manufacturer. You can read the exact terms of the warranties on the manufacturer's website and in the product manual.

 

09 - Environment

9.1. Electrical and electronic devices

SA-DISTRIBUTION-CIE-LTD informs you that the presence of hazardous substances in electrical and electronic equipment can have potential effects on the environment and human health. So you do not have to get rid of it with unsorted municipal waste. When you buy an electrical or electronic appliance from SA-DISTRIBUTION-CIE-LTD, the latter undertakes to take back the old appliance of the same type, in a state of cleanliness, disconnected and that can be handled without danger. This recovery takes place when the new product is taken out of the Relais Parcel ® point, or when the new product is delivered to the home. You can also go to the website of www.eco-systems.fr, partner of SA-DISTRIBUTION-CIE-LTD, to know the collection points closest to you.

 

9.2. REACH

If you have any questions regarding the European REACH standard, you can contact SA-DISTRIBUTION-CIE-LTD:

- by mail: SA-DISTRIBUTION-CIE-LTD, SA-DISTRIBUTION-CIE-LTD, headquartered Level 12 one Peking - 1 Peking road Tsim Sha Tsui in Hong Kong

 

9.3. Triman

For some countries the Triman logo comes from a new regulation of the Environmental Code. The logo means that the recyclable product is subject to a sorting order. This simply indicates that the product is to be put in a recycling container. It will be affixed to all consumer products that are collected by eco-organizations and whose "recyclability" is ensured. For SA-DISTRIBUTION-CIE-LTD, its paper catalogs, its commercial flyers as well as its furnishing equipment, its textiles and its shoes are concerned. They must be sorted by you. Triman may appear on the products or on the packaging, the package leaflet or any other medium including dematerialized. Used batteries, accumulators, waste electrical and electronic equipment, household waste chemicals have their own signage and are therefore not affected.

 

10 - Mediation

After prior written action of the consumers vis-à-vis SA-DISTRIBUTION-CIE-LTD,

At European level, the European Commission provides you with an online dispute resolution platform. 

11 - Evidence

In any case, the online supply of the credit card number and the final validation of the order will be proof of the completeness of the said order and will be worth the sums committed by the seizure of the Products appearing on the purchase order.

This validation constitutes signature and express acceptance of all the operations carried out on the Website. However, in the event of fraudulent use of your credit card, You are invited, as soon as you notice this use, to contact Customer Service by email at contact@sa-distribution-hk-cie.com

The computerized registers, kept in the IT systems of SA-DISTRIBUTION-CIE-LTD and its partners under reasonable conditions of safety, will be considered as proof of communications, orders and payments between You and SA-DISTRIBUTION-CIE -LTD. 

The filing of purchase orders and invoices is carried out on a reliable and durable medium so as to correspond to a faithful and durable copy.

12 - Responsibilities

SA-DISTRIBUTION-CIE-LTD has an obligation of result for all the stages of order taking as well as for the stages after the conclusion of the contract.

Thus SA-DISTRIBUTION-CIE-LTD undertakes to describe with the greatest accuracy the Products sold on the Website. On the other hand, the responsibility of SA-DISTRIBUTION-CIE-LTD can not be committed in the case where the non-performance of its obligations would be attributable either to the unpredictable and insurmountable fact of a third party to the contract or to a case of force majeure such as defined by French case law. Similarly, the responsibility of SA-DISTRIBUTION-CIE-LTD can not be held liable for all the inconvenience or damage inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.

 

13 - Nominative information

When you order, the personal data collected will be subject to computer processing. You are invited to refer to the "Personal Data" tab of the Website for all information related to this point.

 

14 - Applicable Law and Jurisdiction

The General Conditions are subject to the law of the country where the order has been made. The court of competent jurisdiction in case of dispute will be that of the defendant's place of residence or, at the option of the plaintiff, the place of actual delivery of the Product.

The Website complies with the legislation of your country, and under no circumstances does SA-DISTRIBUTION-CIE-LTD give any guarantee of compliance with the local legislation applicable to you, as soon as you access the Website from 'other countries.

 

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